Most of our products are shipped directly from the manufacturer; therefore, we do not control which carrier is used. Standard shipping charges are calculated at checkout. You will be contacted by email/phone if you choose an expedited shipping option. If shipping charges are not available when you check out, we will contact you by email/phone as soon as possible to give you the actual charges and shipping options before your order is processed.
International shipping is available: We will contact you with the international shipping options (USPS if available and Federal Express or UPS) before we process the order. We will not charge your credit card until you approve the whole order including shipping. Please note that the customer is responsible for all shipping charges including taxes, duties and border fees. Please contact your local Customs office for an estimate of these fees.
Express shipping including overnight, 2nd day, etc. are not guaranteed. We will place all express orders as soon as possible after customer approves charges by email or phone; however, we cannot guarantee that the manufacturer will ship the same day. Charges for shipping method requested will be billed as indicated even if the manufacturer ships several days later.
InteriorDecorating.com is NOT responsible for any loss or damage due to packages left at your doorstep by delivery drivers; however, we will file a claim for lost or damaged packages and do everything we can to rectify the problem.
The delivery person may leave packages at residential addresses without obtaining a signature. If you didn't receive your delivery, thoroughly check the area of your residence, including:
- Under the doormat
- In the bushes
- Between the doors
- In window wells
- With your house mates and neighbors
- Under the garage door
- Alternate entrances
- Along the fence
- The office for apartment complexes
Package size up to 84" in length not to exceed 70 pounds.
Package size 84" to 108" in length not to exceed 150 pounds.
FORCE MAJEURE. We shall not be liable for any delay in delivery or failure to deliver any or all of the products if such delay or failure is caused by lockouts or other labor disputes, production interruptions or limitations, shortages or late delivery of raw materials, natural disasters or other causes beyond our control.
*Free shipping offer cannot be combined with other offers or coupons. Vinyls, roller shade and solar shade materials are excluded from free shipping offer due to weight and oversized widths.